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Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

Who We Are

We are a professional home inspection company committed to helping you (the homebuyers, sellers, and real estate agents) make informed and smart decisions. During the process, at some instances, we will collect personal information to provide quality service and improve your experience with us.

1. Information We Collect

When you schedule a home inspection with us, you may be asked to submit your personal information. This is what you might be asked to provide:

  • Full Name
  • Email Address
  • Phone Number
  • Address
  • Property Information
  • SMS Preferences (if provided)
  • Usage Data: This includes information such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits.

2. How We Collect Information

We collect information when you:

  • Fill out a form, schedule an inspection, call us, email us, or opt in to SMS notifications.
  • Visit our website, and we may use cookies and analytics tools to collect usage data.
  • Engage with us through social media platforms or third-party scheduling tools. We may receive information based on their privacy settings and policies.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, customize content, and remember your preferences. You can control or disable cookies through your browser settings; however, disabling cookies may affect some website functionality. For more information on how we use cookies and how to manage them, please contact us or review your browser’s help documentation.

4. How We Use Your Information

We use your personal information to:

  • Provide Services: Schedule inspections, send reminders, and fulfill service-related requests.
  • Customer Support: Respond to inquiries, requests, and complaints.
  • SMS Notifications: Send important appointment confirmations, service updates, or inspection reminders. (See Section 4 below for detailed SMS policy.)
  • Marketing (With Consent): Send occasional promotional messages via email. You may unsubscribe at any time.
  • Website Optimization: Analyze trends, monitor website performance, and improve user experience.
  • Legal Compliance: Satisfy legal obligations, enforce our terms and conditions, and protect our rights.

5. Information Sharing

We do not sell or rent your personal information. However, we may share information with:

  • Service Providers: Companies that help us operate our business, such as email services, scheduling platforms, or secure payment processors.
  • Legal Authorities: When required to comply with legal obligations, court orders, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
  • SMS Data Privacy: Your SMS opt-in and mobile phone number will not be shared with third parties for marketing purposes.

Note: All third parties we work with are required to protect your information in compliance with applicable privacy laws.

6. Third-Party Links

Our website may contain links to third-party websites. These third parties have their own privacy policies, and Inspect360 is not responsible for their content or practices. We encourage you to read the privacy policies of any third-party sites you visit.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Access Controls: Limited access to personal information based on roles and responsibilities.
  • Regular Reviews: Periodic review of our security protocols and practices.
  • Secure Storage: Data stored in secure environments with firewalls and backup protections.

Despite these measures, no electronic transmission is 100% secure. You are encouraged to protect your login information and use secure devices when interacting with our services.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Update or correct inaccuracies in your data.
  • Delete your data (with exceptions for required recordkeeping).
  • Restrict or object to certain uses.
  • Withdraw consent for marketing or SMS communications at any time.

9. Children’s Privacy 

Inspect360 does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: office@inspect360.com

Phone: (817) 754-0360

Mail: Inspect360, Privacy Compliance Officer, 8074 Precinct Line Rd. Colleyville, TX 76034

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page. We encourage you to review this page from time to time to stay informed of any updates.

 

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